We deliver to most of the UK mainland

At the moment, our courier service can’t reach the Scottish Highlands and Islands, Scottish borders, Isle of Wight, Channel Islands, Northern Ireland, Isle of Man, Isles of Scilly and Republic of Ireland.
We don’t deliver to the following postcodes because we can't guarantee reaching them within 24 hours:
AB30-39, AB40-45, AB51-56, BT, DD5, DD7-10, DG, FK1-21, GY, HS, IM, IV, JE, KA26-28, KW, PA20-80, PH15-44, PH49-50, PO30-41, TD, TR21-25, ZE.

If you live in a remote part of the country and are worried we may have problems getting to you, please contact us before placing your order.

Delivery Charges

Delivery is charged at £7.95, with free delivery for all orders of £75.00 and over.
We also offer Saturday deliveries for £20, which reduces to £15 for orders of £75 or over, and is free on orders of £150 or more.

Delivery Times

We will deliver your order between 8am and 4pm, Tuesday to Friday and before Midday on Saturdays for a surcharge of £15.
You can choose to have your order delivered to your home, your place of work or to another address.
When you order you can enter any instructions for the driver in case you aren't at home when they arrive:
for example, you can ask for your box to be delivered to a neighbour, or say you want it left in your porch.

Click and Collect

If you live or work near to Smithfield Market you can choose to collect your meat box from us.
There is no charge for collecting from us.
When you're asked for your Shipping Address please select the 'Collect from Smithfield' option.
Your order will be ready from 6am on your chosen date, and although the butchers leave at 8am, you can collect up until Midday.
When you come to collect your meat box please bring a copy of your order, either on your phone or printed out.

Packaging

We use technologically-advanced packaging which has undergone robust testing to make sure your meat reaches you at the correct temperature.
We use ice packs, wrapped in bubble wrap, placed inside a high-density polystyrene lining that is then sealed in a recyclable cardboard box.
This method of packaging means both chilled and frozen products will be at stable temperature until they reach you, ready to be placed into the fridge or freezer.

Our Courier

Our courier partners are APC, who we’ve found to offer the most reliable service.
Once our butchers have prepared your order, APC collect it from us and take it to a central hub from where it will be delivered to you.
At the point of collection, you’ll receive an automated email with tracking details.
Deliveries are made until 4pm but can sometimes run later than this.
If you haven't received your order by 4pm please phone us on 0207 236 1888 or call APC on 0208 960 2222.